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Identification of factors influencing G2C services acceptance in developing countries

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dc.citedby3
dc.contributor.authorAlkhilani W.H.S.en_US
dc.contributor.authorSulaiman H.en_US
dc.contributor.authorid56728591200en_US
dc.contributor.authorid54903312800en_US
dc.date.accessioned2023-05-29T06:00:42Z
dc.date.available2023-05-29T06:00:42Z
dc.date.issued2015
dc.descriptionDeveloping countries; Information services; E-government services; E-governments; Electronic government; Electronic services; Facilitating conditions; G2C service; Preliminary analysis; Social influence; Government data processingen_US
dc.description.abstractThe interest in providing accessible public services has increased in the recent years. The advent of Electronic government (E-government) projects promises to provide huge benefits for citizens. One of the most important types of e-government services is the government to citizen (G2C) applications providing public electronic services (e-services) to citizens by the government. The purpose of this paper is to identify the factors that influence the acceptance and use of G2C services in developing countries. Literature was reviewed and based on the preliminary analysis; findings indicate that performance expectancy, effort expectancy, social influence, facilitating conditions, trust in internet, and trust in government are the most frequent factors that have been used by researchers to explain the citizen behavior of accepting and use of G2C services. Based on the findings of the literature, the future work for this study is explained and limitations are highlighted. � 2014 IEEE.en_US
dc.description.natureFinalen_US
dc.identifier.ArtNo7066619
dc.identifier.doi10.1109/ICIMU.2014.7066619
dc.identifier.epage145
dc.identifier.scopus2-s2.0-84937458706
dc.identifier.spage141
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84937458706&doi=10.1109%2fICIMU.2014.7066619&partnerID=40&md5=d40e8bce31df63d4d47706ab73691093
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/22391
dc.publisherInstitute of Electrical and Electronics Engineers Inc.en_US
dc.sourceScopus
dc.sourcetitleConference Proceedings - 6th International Conference on Information Technology and Multimedia at UNITEN: Cultivating Creativity and Enabling Technology Through the Internet of Things, ICIMU 2014
dc.titleIdentification of factors influencing G2C services acceptance in developing countriesen_US
dc.typeConference Paperen_US
dspace.entity.typePublication
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