Publication:
Analysing On-Time Performance of Public Bus Service at Northern Peninsular Malaysia

dc.contributor.authorAzlan N.N.I.M.en_US
dc.contributor.authorNorhisham S.en_US
dc.contributor.authorBakar M.F.A.en_US
dc.contributor.authorShkuri N.S.M.en_US
dc.contributor.authorFauzi W.A.F.W.M.en_US
dc.contributor.authorMasjuki S.A.en_US
dc.contributor.authorRamli M.Z.en_US
dc.contributor.authorSamsudin S.S.en_US
dc.contributor.authorid57208010131en_US
dc.contributor.authorid54581400300en_US
dc.contributor.authorid57199742143en_US
dc.contributor.authorid57215193538en_US
dc.contributor.authorid57768690300en_US
dc.contributor.authorid57205237952en_US
dc.contributor.authorid57195984780en_US
dc.contributor.authorid57766985900en_US
dc.date.accessioned2023-05-29T09:40:27Z
dc.date.available2023-05-29T09:40:27Z
dc.date.issued2022
dc.descriptionBus transportation; Buses; Traffic congestion; Bus services; Congestion delay; Energy-consumption; Malaysia; Northern peninsular malaysia; On-time performance; Public bus; Public transportation; Quality-of-service; Uncertainty; Quality of serviceen_US
dc.description.abstractAmong public transportation available across the countries, the motion of buses is full of uncertainties because of the traffic congestions, delays in the timetable, and other incidents. But public bus benefits people in many ways including minimising parking problems, and energy consumptions from individual vehicles. The purpose of the study is to analyse the on-time performance of public bus service specifically at capital cities of Kangar, Ipoh, Georgetown, and Alor Setar in Northern Peninsular Malaysia. The method used to analyse the on-time performance of the public bus is by recording the time of early and delay for each route of the bus. Then, on-time performance percentage can be estimated and specified to a quality of service (QOS) provided by Transit Capacity and Quality of Service Manual 2013 (TCQSM 3rd Edition). The result of the study found that QOS at Kangar and Ipoh fall at C which the punctuality of the bus service is debatable. While the QOS at Georgetown and Alor Setar fall at E showing bad perceptions and low reliability of the service to citizens. The role of authorities and stakeholders is very important to ensure the quality of service of these capital cities at the highest level to capture the user�s trust. � 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.1007/978-3-030-99979-7_1
dc.identifier.epage10
dc.identifier.scopus2-s2.0-85133032205
dc.identifier.spage1
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85133032205&doi=10.1007%2f978-3-030-99979-7_1&partnerID=40&md5=aa275355cfd5386b0f1b3733b80ff93e
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/27171
dc.identifier.volume243
dc.publisherSpringer Science and Business Media Deutschland GmbHen_US
dc.sourceScopus
dc.sourcetitleLecture Notes in Civil Engineering
dc.titleAnalysing On-Time Performance of Public Bus Service at Northern Peninsular Malaysiaen_US
dc.typeConference Paperen_US
dspace.entity.typePublication
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