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Knowledge management systems success in healthcare: Leadership matters

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dc.citedby49
dc.contributor.authorAli N.en_US
dc.contributor.authorTretiakov A.en_US
dc.contributor.authorWhiddett D.en_US
dc.contributor.authorHunter I.en_US
dc.contributor.authorid54985243500en_US
dc.contributor.authorid14632816800en_US
dc.contributor.authorid13410414900en_US
dc.contributor.authorid13410676500en_US
dc.date.accessioned2023-05-29T06:40:56Z
dc.date.available2023-05-29T06:40:56Z
dc.date.issued2017
dc.descriptionHealth care; Information systems; Information technology; Knowledge based systems; Knowledge management; Healthcare organisations; Information systems success; Knowledge content; Knowledge management system; Medical knowledge; Organisational factors; Quality knowledge; System factors; Information management; adult; Article; convergent validity; female; health care management; health care organization; health care quality; human; information technology; knowledge management; leadership; male; medical information system; medical profession; middle aged; priority journal; work experience; health care delivery; health care quality; New Zealand; organization and management; physician; Delivery of Health Care; Humans; Knowledge Management; Leadership; New Zealand; Physicians; Quality of Health Careen_US
dc.description.abstractPurpose To deliver high-quality healthcare doctors need to access, interpret, and share appropriate and localised medical knowledge. Information technology is widely used to facilitate the management of this knowledge in healthcare organisations. The purpose of this study is to develop a knowledge management systems success model for healthcare organisations. Method A model was formulated by extending an existing generic knowledge management systems success model by including organisational and system factors relevant to healthcare. It was tested by using data obtained from 263 doctors working within two district health boards in New Zealand. Results Of the system factors, knowledge content quality was found to be particularly important for knowledge management systems success. Of the organisational factors, leadership was the most important, and more important than incentives. Conclusion Leadership promoted knowledge management systems success primarily by positively affecting knowledge content quality. Leadership also promoted knowledge management use for retrieval, which should lead to the use of that better quality knowledge by the doctors, ultimately resulting in better outcomes for patients. � 2016 Elsevier Ireland Ltden_US
dc.description.natureFinalen_US
dc.identifier.doi10.1016/j.ijmedinf.2016.11.004
dc.identifier.epage340
dc.identifier.scopus2-s2.0-84995946074
dc.identifier.spage331
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84995946074&doi=10.1016%2fj.ijmedinf.2016.11.004&partnerID=40&md5=c1f2ca085f3a8f225f77e652167f1327
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/23489
dc.identifier.volume97
dc.publisherElsevier Ireland Ltden_US
dc.sourceScopus
dc.sourcetitleInternational Journal of Medical Informatics
dc.titleKnowledge management systems success in healthcare: Leadership mattersen_US
dc.typeArticleen_US
dspace.entity.typePublication
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