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Improving the Knowledge Management Processes Through a Multi-agent Knowledge Audit Framework

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dc.contributor.authorMostafa S.A.en_US
dc.contributor.authorGunasekaran S.S.en_US
dc.contributor.authorKhaleefah S.H.en_US
dc.contributor.authorAhmad M.S.en_US
dc.contributor.authorMohammed M.A.en_US
dc.contributor.authorHassan M.H.en_US
dc.contributor.authorJubair M.A.en_US
dc.contributor.authorid37036085800en_US
dc.contributor.authorid55652730500en_US
dc.contributor.authorid57188929678en_US
dc.contributor.authorid56036880900en_US
dc.contributor.authorid57192089894en_US
dc.contributor.authorid57193264476en_US
dc.contributor.authorid57203690245en_US
dc.date.accessioned2023-05-29T09:41:17Z
dc.date.available2023-05-29T09:41:17Z
dc.date.issued2022
dc.description.abstractRecently, intelligent algorithms are deployed for dynamic decision-making in Knowledge Audit (KA) frameworks to improve Knowledge Management (KM) in organizations. This paper attempts to advance a viewpoint on the importance of investigating KA in business units. Subsequently, it proposes a Multi-agent Knowledge Audit (MAKA) framework to assist decision-making executives. The MAKA framework�s focal point is on examining the speculations made on the appropriation of the KA System and Knowledge Inventory in organizations. The examination encompasses the functions of KA in the establishment of utilization and gains. However, its application is highly dependent on the investigated system. This work considers KA from the viewpoint of getting at the effect of the hierarchical change in an organization. As a major aspect of its examination, so as to achieve objectivity, the investigation has come up with a structure for expense gains examination. We implement the framework in a case study of the Information Communication Technology (ICT), Information Technology, and Multimedia Services (ITMS) units of Universiti Tenaga National (UNITEN). The MAKA framework's completed examination results propose some recommendations that generally need to be looked into while implementing ITMS�s KM advancements. The proposals extensively focus on changing a hierarchical standpoint and conducting a far-reaching capital gains investigation. � 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.1007/978-3-030-98012-2_38
dc.identifier.epage539
dc.identifier.scopus2-s2.0-85127207422
dc.identifier.spage526
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85127207422&doi=10.1007%2f978-3-030-98012-2_38&partnerID=40&md5=edf6a42394ec782fd6c69804ef57570b
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/27228
dc.identifier.volume438 LNNS
dc.publisherSpringer Science and Business Media Deutschland GmbHen_US
dc.sourceScopus
dc.sourcetitleLecture Notes in Networks and Systems
dc.titleImproving the Knowledge Management Processes Through a Multi-agent Knowledge Audit Frameworken_US
dc.typeConference Paperen_US
dspace.entity.typePublication
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