Publication:
Influences of Total Quality Management on Innovation Performance and Organizational Learning

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dc.citedby0
dc.contributor.authorAl Maamari A.S.S.en_US
dc.contributor.authorIsa A.B.M.en_US
dc.contributor.authorid58643066500en_US
dc.contributor.authorid58643546600en_US
dc.date.accessioned2024-10-14T03:20:09Z
dc.date.available2024-10-14T03:20:09Z
dc.date.issued2023
dc.description.abstractThroughout history, businesses have struggled to maintain and improve organisational performance in an effort to maintain a competitive advantage. The important elements of the quality management system must be confirmed by the senior management of the organization to increase and enhance performance. The purpose of this article is to identify the most significant quality factors as predictors of innovation performance in Oman. It focuses on top management support, employee involvement, customer focus, and continuous improvement. The study's empirical data, which came from a self-administered survey, served as its foundation. The Ministry of Public Authority for Special Economic Zones and Free Zones and the Ministry of Commerce, Industry, and Investment Promotion, which identify 260 enterprises, provided the information. Data gathering involved the use of convenient sampling. Moreover, SMART-PLS was used to analyse the data. The study found that top management, consumer support, and employee involvement have a favourable impact on organisational learning and innovation performance. The study did discover a negligible effect of continuous quality improvement on organisational learning and innovation performance. The study suggests that future research be conducted to investigate the factors that can have a positive impact on organisational performance and innovation through continuous quality improvement. � 2023, World Scientific and Engineering Academy and Society. All rights reserved.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.37394/23207.2023.20.187
dc.identifier.epage2168
dc.identifier.scopus2-s2.0-85173916513
dc.identifier.spage2148
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85173916513&doi=10.37394%2f23207.2023.20.187&partnerID=40&md5=08b6ce1f058b06337fe69df796332bb3
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/34491
dc.identifier.volume20
dc.pagecount20
dc.publisherWorld Scientific and Engineering Academy and Societyen_US
dc.relation.ispartofAll Open Access
dc.relation.ispartofGold Open Access
dc.sourceScopus
dc.sourcetitleWSEAS Transactions on Business and Economics
dc.subjectand Products management
dc.subjectInnovation Performance (IP) including Process Innovation
dc.subjectOrganizational learning (OL)
dc.subjectTotal Quality Management (TQM)
dc.titleInfluences of Total Quality Management on Innovation Performance and Organizational Learningen_US
dc.typeArticleen_US
dspace.entity.typePublication
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