Publication:
The influence of industry 4.0 resources on knowledge management and innovation in Abu Dhabi health service company (SEHA)

dc.contributor.authorNabeel Ahmed Qasem Al Amiri
dc.date.accessioned2025-03-06T08:15:28Z
dc.date.available2025-03-06T08:15:28Z
dc.date.issued2025-03-05
dc.description2023
dc.description.abstractThe literature highlighted that organizational resources, such as people, culture, infrastructure, and technology, have positive, direct, and indirect influences mediated by knowledge management (KM) on organizational strategic planning, innovation, performance, and competitiveness. Recently, the globe started witnessing a new revolution called “Industry 4.0 (I4.0).” Scholars predicted that the I4.0 revolution brings new resources that significantly influence organizations, including their capabilities and performance. However, many countries and organizations struggle to adopt those new resources, implement them, and get the maximum benefits to compete. The study adopted the resource-based view (RBV) and knowledge-based view (KBV) to examine the influence of I4.0 resources on organizational KM and innovation. It is the first to identify and examine the effect of a broad set of I4.0 resources, including human, technological, and organizational resources. It adopted the deductive research approach to achieve its goal by using quantitative research designs on a systematic random sample of 142 senior and middle managers in Abu Dhabi Health Service Company (SEHA), the largest healthcare provider in the UAE. The study revealed that HR practices, cyber security, and data-driven culture had significant direct effects, and leadership, technical competence, data analytics, and organic structure had non-significant direct effects on innovation. Technical competence, HR practices, data analytics, and organic structure had significant direct effects on KM, and leadership, cyber security, and Data-driven culture had non-significant direct effects on KM. KM had a non-significant, direct influence on innovation and a non-significant mediating between the I4.0 resources and innovation. The study was conducted in November and December 2022. The author concluded that the proposed model did not work well due to contextual factors and the single-mediator nature of the model. The study came up with recommendations for the organization to effectively utilize its I4.0 resources, build its KM and innovation capabilities, and conduct future research. The study has a few limitations, such as the limitations related to the nature of study designs, i.e., cross sectional, using one method, i.e., survey for data collection, and implemented in one health service organization. Keywords: Industry 4.0, organizational resources, resources-based view, RBV, knowledge, knowledge management, innovation, Abu Dhabi Health Services Company, SEHA, United Arab Emirates (UAE
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/37334
dc.language.isoen
dc.titleThe influence of industry 4.0 resources on knowledge management and innovation in Abu Dhabi health service company (SEHA)
dc.typeResource Types::text::Thesis
dspace.entity.typePublication
oaire.citation.endPage241
oaire.citation.startPage1
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