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Determinants of cloud computing integration and its impact on sustainable performance in SMEs: An empirical investigation using the SEM-ANN approach

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dc.citedby27
dc.contributor.authorAl-Sharafi M.A.en_US
dc.contributor.authorIranmanesh M.en_US
dc.contributor.authorAl-Emran M.en_US
dc.contributor.authorAlzahrani A.I.en_US
dc.contributor.authorHerzallah F.en_US
dc.contributor.authorJamil N.en_US
dc.contributor.authorid57196477711en_US
dc.contributor.authorid55226710300en_US
dc.contributor.authorid56593108000en_US
dc.contributor.authorid54912750300en_US
dc.contributor.authorid56644756100en_US
dc.contributor.authorid36682671900en_US
dc.date.accessioned2024-10-14T03:18:16Z
dc.date.available2024-10-14T03:18:16Z
dc.date.issued2023
dc.description.abstractAlthough extant literature has thoroughly investigated the incorporation of cloud computing services, examining their influence on sustainable performance, particularly at the organizational level, is insufficient. Consequently, the present research aims to assess the factors that impact the integration of cloud computing within small and medium-sized enterprises (SMEs) and its subsequent effects on environmental, financial, and social performance. The data were collected from 415 SMEs and were analyzed using a hybrid SEM-ANN approach. PLS-SEM results indicate that relative advantage, complexity, compatibility, top management support, cost reduction, and government support significantly affect cloud computing integration. This study also empirically demonstrated that SMEs could improve their financial, environmental, and social performance by integrating cloud computing services. ANN results show that complexity, with a normalized importance (NI) of 89.14%, is ranked the first among other factors affecting cloud computing integration in SMEs. This is followed by cost reduction (NI = 82.67%), government support (NI = 73.37%), compatibility (NI = 70.02%), top management support (NI = 52.43%), and relative advantage (NI = 48.72%). Theoretically, this study goes beyond examining the determinants affecting cloud computing integration by examining their impact on SMEs� environmental, financial, and social performance in a comprehensive manner. The study also provides several practical implications for policymakers, SME managers, and cloud computing service providers. � 2023 The Authorsen_US
dc.description.natureFinalen_US
dc.identifier.ArtNoe16299
dc.identifier.doi10.1016/j.heliyon.2023.e16299
dc.identifier.issue5
dc.identifier.scopus2-s2.0-85160041795
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85160041795&doi=10.1016%2fj.heliyon.2023.e16299&partnerID=40&md5=a23065c8f15fe40b429f21c5e16eb448
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/34173
dc.identifier.volume9
dc.publisherElsevier Ltden_US
dc.relation.ispartofAll Open Access
dc.relation.ispartofGold Open Access
dc.sourceScopus
dc.sourcetitleHeliyon
dc.subjectANN
dc.subjectCloud computing
dc.subjectPLS-SEM
dc.subjectSMEs
dc.subjectSustainable development goals (SDGs)
dc.subjectSustainable performance
dc.subjectTechnology�organization�environment (TOE)
dc.titleDeterminants of cloud computing integration and its impact on sustainable performance in SMEs: An empirical investigation using the SEM-ANN approachen_US
dc.typeArticleen_US
dspace.entity.typePublication
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