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Emerging Technologies and Public Innovation in the Saudi Public Sector: An Analysis of Adoption and Challenges Amidst Vision 2030

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dc.citedby2
dc.contributor.authorBendary M.G.en_US
dc.contributor.authorRajadurai J.en_US
dc.contributor.authorid59146791200en_US
dc.contributor.authorid13907110500en_US
dc.date.accessioned2025-03-03T07:48:09Z
dc.date.available2025-03-03T07:48:09Z
dc.date.issued2024
dc.description.abstractUtilizing the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology, this study conducts a comprehensive examination of the adoption and impact of emerging technologies within Saudi public sector operations from 2018 to 2022. This analysis marks a significant advancement in public sector innovation research by providing a detailed empirical overview of technological trends used to enhance Saudi government operations. It reveals a notable increase in studies, indicating a shift towards digital transformation, particularly accelerated by the COVID-19 pandemic. This shift is evident in the growing focus on AI and cloud computing, which have seen their incorporation in pandemic-related studies rise from 10% to 57% in just three years. The study contributes to public sector innovation literature by identifying key challenges to technology adoption, including security and privacy concerns, skill gaps, infrastructural needs, financial constraints, and the need for robust governance. Additionally, it maps the prevalent technologies and the government sectors actively adopting them, providing insights into how the pandemic has shaped priorities and integration strategies. The findings underscore the necessity for transparency, accountability, and meticulous planning in the application of emerging technologies to enhance public service operations in Saudi Arabia. This enhancement directly contributes to improving the customer experience and aligns with the ambitious goals and objectives of Saudi Vision 2030, which aims to create a vibrant society, a thriving economy, and an ambitious nation. Furthermore, the findings illuminate the current landscape of technological adoption within the government sector and establish a baseline for future investigations. This study offers a benchmark for continuous inquiry into the strategic implementation of government technology, proposing guidelines for future research and policy formulation in the realm of digital governance. ? (2024), (Innovation Journal). All rights reserved.en_US
dc.description.natureFinalen_US
dc.identifier.ArtNo1
dc.identifier.issue1
dc.identifier.scopus2-s2.0-85194364068
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85194364068&partnerID=40&md5=4d6ff5524e7f18c8d5472a23a94e3b05
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/37164
dc.identifier.volume29
dc.publisherInnovation Journalen_US
dc.sourceScopus
dc.sourcetitleInnovation Journal
dc.titleEmerging Technologies and Public Innovation in the Saudi Public Sector: An Analysis of Adoption and Challenges Amidst Vision 2030en_US
dc.typeArticleen_US
dspace.entity.typePublication
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