Publication: Highlighting the Contributing Factors of Smart Meter Adoption in Klang Valley
Date
2021
Authors
Abdullah A.
Wan Mohamad Norafi W.H.
Abdul Latif N.W.
Zahari A.R.
Kaman Z.K.
Ismail Z.
Yusoff N.S.
Journal Title
Journal ISSN
Volume Title
Publisher
Springer Science and Business Media Deutschland GmbH
Abstract
This study aimed to examine the contributing factors of smart meter adoption amongst household. A survey was conducted amongst 529 potential smart meter users in Klang Valley. The results indicated that the factors that contributed significantly to the willingness to adopt smart meter amongst potential users were smart meter awareness, social influence, perceived usefulness, user expected satisfaction and trust in utility company. The findings will assist the utility company in identifying the contributing factors to smart meter adoption and craft the right strategy to ensure that the installation of smart meter amongst all residentials can be successful. The findings were also used to develop an index called smart meter Adoption Index (SMAI). � 2021, Springer Nature Switzerland AG.
Description
Adoption; Contributing factor; Perceived usefulness; Potential users; Social influence; Technology acceptance model; Utilities companies; Smart meters