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Factors that influence the acceptance of internet of things services by customers of telecommunication companies in Jordan

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dc.citedby54
dc.contributor.authorAl-Momani A.M.en_US
dc.contributor.authorMahmoud M.A.en_US
dc.contributor.authorAhmad M.S.en_US
dc.contributor.authorid57203152462en_US
dc.contributor.authorid55247787300en_US
dc.contributor.authorid56036880900en_US
dc.date.accessioned2023-05-29T06:51:00Z
dc.date.available2023-05-29T06:51:00Z
dc.date.issued2018
dc.descriptionInternet of things; Sales; Ubiquitous computing; Web services; Automated services; Behavioral intention; Internet of thing (IOT); IT services; Technology acceptance model; Technology adoption; Telecommunication companies; User satisfaction; Telecommunication servicesen_US
dc.description.abstractThis article describes how the Internet of Things (IoT) is a new paradigm shift in information technology (IT). The IoT manifests the phenomenon of ubiquitous computing when objects or 'things' are connected to the Internet providing automated services related to the things. However, few studies investigated the acceptance of these services by customers. Consequently, the purpose of this article is to investigate the factors that affect the acceptance and use of the IoT services by customers of telecommunication companies in Jordan. A total of 176 respondents participate in this study and the collected data is analyzed using SPSS. The findings indicate that behavioral intention significantly affects the use behavior of IoT services. In addition, IT knowledge is the most important factor that affects the behavioral intention followed by other factors. Copyright � 2018, IGI Global.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.4018/JOEUC.2018100104
dc.identifier.epage63
dc.identifier.issue4
dc.identifier.scopus2-s2.0-85050770680
dc.identifier.spage51
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85050770680&doi=10.4018%2fJOEUC.2018100104&partnerID=40&md5=7fc38cc4d9e08ca0383207ddad156062
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/23682
dc.identifier.volume30
dc.publisherIGI Globalen_US
dc.sourceScopus
dc.sourcetitleJournal of Organizational and End User Computing
dc.titleFactors that influence the acceptance of internet of things services by customers of telecommunication companies in Jordanen_US
dc.typeArticleen_US
dspace.entity.typePublication
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