Publication: Knowledge sharing behaviour among nursing supervisors in online healthcare communities in jordan
Date
2020-03
Authors
Salah Jamil Abd Alfattah Shehab, Dr.
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Abstract
The main objectives of this study are, firstly, to identify the individual factors affecting
knowledge sharing behaviour among nursing supervisors in online healthcare
communites and secondly, to assess the moderating effect of knowledge self-efficacy on
the relationship between individual factors and knowledge sharing behaviour among
nursing supervisors in online healthcare communities in Jordan. This study was mainly
underpinned by the Social Exchange Theory and Social Cognitive Theory. In order to
achieve the study’s objectives, a quantitative study method was mainly used, where a
total of 337 questionnaires were distributed to the nursing supervisors in private
hospitals in Jordan, in the form of self-administrated surveys. A total of 295
questionnaires were returned, of which, 283 questionnaires completed by participants
were usable, indicating a response rate of 84% percent. Structural Equation Modelling
was applied using and Smart PLS for data analysis. The results consist show that all
independent variables including trust, reciprocity, reputation and ability to share on
knowledge sharing behaviour explains 62.7% of knowledge sharing behavior of nursing
supervisors in online healthcare communities. Secondly, knowledge self-efficacy acts as
moderator between trust, reciprocity and reputation and knowledge sharing behavior.
However, knowledge self-efficacy does not moderate the relationship between
knowledge self-efficacy and knowledge sharing behaviour. This study contributes to the
body of knowledge by conceptualizing a research model, which reflects the moderating
role of knowledge self-efficacy on the relationship between trust, reciprocity and
reputation and knowledge sharing behavior among nursing supervisors in online
healthcare communities. Moreover, this study provides guidelines for nursing
supervisors in order to improve knowledge sharing behaviour in online healthcare
communities in private hospitals in Jordan. The findings of this study offer a basis for
further research of knowledge sharing in the context of healthcare sector.