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Production and marketing efficiencies of the U.S. airline industry: A two-stage network DEA approach

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dc.citedby16
dc.contributor.authorLu W.-M.en_US
dc.contributor.authorHung S.-W.en_US
dc.contributor.authorKweh Q.L.en_US
dc.contributor.authorWang W.-K.en_US
dc.contributor.authorLu E.-T.en_US
dc.contributor.authorid25625212800en_US
dc.contributor.authorid7201936131en_US
dc.contributor.authorid55661469500en_US
dc.contributor.authorid23096112500en_US
dc.contributor.authorid52564019000en_US
dc.date.accessioned2023-05-16T02:46:20Z
dc.date.available2023-05-16T02:46:20Z
dc.date.issued2014
dc.description.abstractThis chapter presents an application of a two-stage network data envelopment analysis (DEA) for examining the performance of 30 U.S. airline companies. The airline industry is a subject of concern because the industry is a major contributor to a country’s or even global economic development. Although a number of studies have explored airline performance using DEA, relatively few studies have applied a two-stage DEA model. The current chapter examines production efficiency and marketing efficiency through an additive two-stage network DEA model. This approach allows the black-box of the performance measurement process to be assessed, thus, providing a new direction in measuring airline performance. The chapter includes a managerial decision-making matrix and makes suggestions to help airline managers improve performance for airlines. In addition, a regression analysis of the effect of corporate governance mechanisms on airlines performance is conducted. Given the volatility of growth in the airline industry, it is expected that we will see more research related to performance management in the industry. © Springer Science+Business Media New York 2014.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.1007/978-1-4899-8068-7_21
dc.identifier.epage568
dc.identifier.scopus2-s2.0-84955146816
dc.identifier.spage537
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84955146816&doi=10.1007%2f978-1-4899-8068-7_21&partnerID=40&md5=59d85ab7aa9e9df529cc5f20c8163fd5
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/21965
dc.identifier.volume208
dc.publisherSpringer New York LLCen_US
dc.sourceScopus
dc.sourcetitleInternational Series in Operations Research and Management Science
dc.titleProduction and marketing efficiencies of the U.S. airline industry: A two-stage network DEA approachen_US
dc.typeBook Chapteren_US
dspace.entity.typePublication
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