Publication:
Customer Survey Analysis for Design and Development of Golf Ball Retriever Prototype

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dc.citedby0
dc.contributor.authorbin Ismail I.N.en_US
dc.contributor.authorAzman N.N.U.B.N.en_US
dc.contributor.authorRoslin N.T.en_US
dc.contributor.authorIsa M.R.en_US
dc.contributor.authorZahari N.M.en_US
dc.contributor.authorAbidin S.Z.en_US
dc.contributor.authorZuhdi A.W.M.en_US
dc.contributor.authorEqwan M.R.en_US
dc.contributor.authorMohamed H.en_US
dc.contributor.authorRamli M.Z.en_US
dc.contributor.authorMansor M.H.en_US
dc.contributor.authorSyaifoelida F.en_US
dc.contributor.authorZakaria A.A.en_US
dc.contributor.authorZawawi M.H.en_US
dc.contributor.authorMohamad D.en_US
dc.contributor.authorJaafar M.F.en_US
dc.contributor.authorKamarudin K.en_US
dc.contributor.authorHussin M.S.F.en_US
dc.contributor.authorid58549256900en_US
dc.contributor.authorid58549122000en_US
dc.contributor.authorid57205232728en_US
dc.contributor.authorid57193957146en_US
dc.contributor.authorid54891672300en_US
dc.contributor.authorid57190934521en_US
dc.contributor.authorid56589966300en_US
dc.contributor.authorid57189299886en_US
dc.contributor.authorid57136356100en_US
dc.contributor.authorid57195984780en_US
dc.contributor.authorid56372667100en_US
dc.contributor.authorid57191924036en_US
dc.contributor.authorid57203847550en_US
dc.contributor.authorid39162217600en_US
dc.contributor.authorid57200335404en_US
dc.contributor.authorid37018112700en_US
dc.contributor.authorid55193266400en_US
dc.contributor.authorid58811835200en_US
dc.date.accessioned2024-10-14T03:21:05Z
dc.date.available2024-10-14T03:21:05Z
dc.date.issued2023
dc.description.abstractThis paper focuses on using customer analysis in the design and development of golf ball retriever that can be operated in the driving range. The identified problems with conventional method of retrieving the balls are the golf attendant is not able to collect the balls effectively, the number of balls collected is relatively low and the operator will experience strain in their wrists while collecting the balls with the method of scooping. Hence, the methodology and results are presented according to the customer and engineering requirements. Quality Function Deployment (QFD) method by using House of Quality (HOQ) is used to align both the customers� and engineering requirements. � 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.1007/978-981-19-9267-4_40
dc.identifier.epage385
dc.identifier.scopus2-s2.0-85168758947
dc.identifier.spage377
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85168758947&doi=10.1007%2f978-981-19-9267-4_40&partnerID=40&md5=efe6f90c262df7dc6c9c3a03d30602d3
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/34611
dc.identifier.volume289
dc.pagecount8
dc.publisherSpringer Science and Business Media Deutschland GmbHen_US
dc.sourceScopus
dc.sourcetitleSpringer Proceedings in Physics
dc.subjectBall retriever
dc.subjectCustomer
dc.subjectDesign
dc.subjectGolf
dc.subjectGolf ball
dc.subjectHOQ
dc.subjectHouse of quality
dc.subjectQFD
dc.subjectQuality control
dc.subjectSales
dc.subjectSports
dc.subjectBall retriever
dc.subjectCustomer
dc.subjectCustomer analysis
dc.subjectCustomer surveys
dc.subjectDesign and Development
dc.subjectGolf
dc.subjectGolf balls
dc.subjectHouse of Quality
dc.subjectSurvey analysis
dc.subjectQuality function deployment
dc.titleCustomer Survey Analysis for Design and Development of Golf Ball Retriever Prototypeen_US
dc.typeConference Paperen_US
dspace.entity.typePublication
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