Publication:
E-Commerce beyond the Pandemic Coronavirus: Click and Collect Food Ordering

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dc.citedby5
dc.contributor.authorHadi Mohamad A.en_US
dc.contributor.authorAthirah Hamzah A.en_US
dc.contributor.authorRamli R.en_US
dc.contributor.authorFathullah M.en_US
dc.contributor.authorid57207888993en_US
dc.contributor.authorid57219025966en_US
dc.contributor.authorid57191413657en_US
dc.contributor.authorid57428935900en_US
dc.date.accessioned2023-05-29T08:08:51Z
dc.date.available2023-05-29T08:08:51Z
dc.date.issued2020
dc.description.abstractOnline platforms have become a focus nowadays as an instrument to help expedite some daily routines such as e-commerce including food ordering, online banking, social networking, and many more. Food ordering through online platforms, for instance, have evolved due to the growing numbers of users of digital platforms, restaurant-goers, and many more. The recent pandemic of coronavirus has changed the scenario of brick-and-mortar businesses while most governments forced to shut down and impose strict regulations of lockdown and social distancing among citizens. Although this situation hit most businesses, statistics have shown there is an increasing amount of E-Commerce spending globally. There has been several commercial systems and studies in the market and literature related to food ordering platforms and processes discussed in the study. However, most systems focusing on order-to-delivery and imposed a higher price for delivery. This study introduces an O2O food ordering concept aiming the takeout customers segment and targeting to optimised orders that can be made in advanced and on-the-go. The concept generates models of a new O2O and distance food ordering for potential E-Commerce implementations. Out of the models, process improvement is analysed and suggest that customers would save time, effort, and able to maintain social distancing among citizens. The models can be generalised to be implemented in various industries and situations, depending on in-depth analysis that would be carried out in future studies. � Published under licence by IOP Publishing Ltd.en_US
dc.description.natureFinalen_US
dc.identifier.ArtNo12049
dc.identifier.doi10.1088/1757-899X/864/1/012049
dc.identifier.issue1
dc.identifier.scopus2-s2.0-85091110205
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85091110205&doi=10.1088%2f1757-899X%2f864%2f1%2f012049&partnerID=40&md5=2b7f49a533fa2e1faed4754cf46679fe
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/25390
dc.identifier.volume864
dc.publisherIOP Publishing Ltden_US
dc.relation.ispartofAll Open Access, Gold
dc.sourceScopus
dc.sourcetitleIOP Conference Series: Materials Science and Engineering
dc.titleE-Commerce beyond the Pandemic Coronavirus: Click and Collect Food Orderingen_US
dc.typeConference Paperen_US
dspace.entity.typePublication
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