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Emerging personal intelligence in collective goals: Data analysis on the bottom-up approach from PKM to OKM

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dc.citedby7
dc.contributor.authorIsmail S.en_US
dc.contributor.authorAhmad M.S.en_US
dc.contributor.authorHassan Z.en_US
dc.contributor.authorid57225447357en_US
dc.contributor.authorid56036880900en_US
dc.contributor.authorid13607947600en_US
dc.date.accessioned2023-12-29T07:44:00Z
dc.date.available2023-12-29T07:44:00Z
dc.date.issued2013
dc.description.abstractPurpose: A pattern of personal intelligence is seen emerging from the concept of agent-mediated personal knowledge management (PKM) in achieving collective organisational goals. The purpose of this paper is to present the results of surveys undertaken to prove this emergence. Design/methodology/approach: A quantitative analysis supported by a qualitative analysis was conducted across three main industries in Malaysia, namely manufacturing, service and education. The triangulation of analysis is based on the four proposed hypotheses. Findings: From these analyses, it was discovered that the emergence of personal intelligence is embedded within the collaborative interactions amongst software agents, and between agents and human knowledge workers. All the hypotheses are supported by the results of the surveys which manifest organisational knowledge management (OKM) practices as a consequence of the agent-mediated PKM processes. Research limitations/implications: This research focused on the PKM in Malaysia, where the level of KM implementation varies among the organisations. The results may not reflect other developing countries due to the socio-cultural differences amongst the knowledge workers. Practical implications: The results from this paper can be used either to relook and reanalyse the existing organisational KM system or to plan and design a KM system for organisations that have not implemented any. Originality/value: The focus on personal intelligence and agent-mediated PKM contribute to further development of agent-based system that animates these theories in the real working environment. � Emerald Group Publishing Limited.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.1108/JKM-08-2013-0313
dc.identifier.epage990
dc.identifier.issue6
dc.identifier.scopus2-s2.0-84886574442
dc.identifier.spage973
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84886574442&doi=10.1108%2fJKM-08-2013-0313&partnerID=40&md5=3be64a561e6f615631906a53ba557d87
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/30016
dc.identifier.volume17
dc.pagecount17
dc.relation.ispartofAll Open Access; Green Open Access
dc.sourceScopus
dc.sourcetitleJournal of Knowledge Management
dc.subjectOrganisational knowledge management
dc.subjectPersonal intelligence
dc.subjectPersonal knowledge management
dc.subjectSoftware agent
dc.titleEmerging personal intelligence in collective goals: Data analysis on the bottom-up approach from PKM to OKMen_US
dc.typeArticleen_US
dspace.entity.typePublication
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