Publication:
User Engagement and Abandonment of mHealth: A Cross-Sectional Survey

dc.citedby11
dc.contributor.authorMustafa A.S.en_US
dc.contributor.authorAli N.en_US
dc.contributor.authorDhillon J.S.en_US
dc.contributor.authorAlkawsi G.en_US
dc.contributor.authorBaashar Y.en_US
dc.contributor.authorid57218103026en_US
dc.contributor.authorid54985243500en_US
dc.contributor.authorid7003949854en_US
dc.contributor.authorid57191982354en_US
dc.contributor.authorid56768090200en_US
dc.date.accessioned2023-05-29T09:38:21Z
dc.date.available2023-05-29T09:38:21Z
dc.date.issued2022
dc.description.abstractMobile health (mHealth) apps have great potential to improve health outcomes. Given that mHealth apps have become ubiquitous, there is limited focus on their abandonment. Data concerning crucial metrics, including reasons for adoption and discontinued use, are limited. This study aims to gain broad insights into utilization of mHealth and game-like features promoting user engagement. We conducted a cross-sectional survey of 209 mHealth users worldwide. The 17-item survey assessed sociodemographics, as well as the key motivators for mHealth uptake and discontinued use. Our findings show that sports and fitness activity tracking were the most common categories of health apps, with most users engaging with them at least several times a week. Interestingly, the most downloaded mHealth apps among younger adults include MyFitnessPal, Fitbit, Nike Run Club, and Samsung Health. Critical drivers of abandonment of mHealth apps were amotivation, loss of interest, and experimenting with different apps to identify the most suitable tool. Additionally, the financial cost of mHealth apps is crucial, with most participants advocating for free or more affordable apps. The study findings suggest that while many individuals utilize mHealth, several factors drive their abandonment. Moreover, data indicate that mHealth developers need to consider gamification strategies to sustain user commitment, as well as psychological variables, such as intrinsic motivation. � 2022 by the authors. Licensee MDPI, Basel, Switzerland.en_US
dc.description.natureFinalen_US
dc.identifier.ArtNo221
dc.identifier.doi10.3390/healthcare10020221
dc.identifier.issue2
dc.identifier.scopus2-s2.0-85123533202
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85123533202&doi=10.3390%2fhealthcare10020221&partnerID=40&md5=9276f8610d75cbea917f497e2ad95ce4
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/26980
dc.identifier.volume10
dc.publisherMDPIen_US
dc.relation.ispartofAll Open Access, Gold, Green
dc.sourceScopus
dc.sourcetitleHealthcare (Switzerland)
dc.titleUser Engagement and Abandonment of mHealth: A Cross-Sectional Surveyen_US
dc.typeArticleen_US
dspace.entity.typePublication
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