Publication: Healthcare practitioner behaviours that influence unsafe use of hospital information systems
Date
2020
Authors
Salahuddin L.
Ismail Z.
Hashim U.R.
Ismail N.H.
Raja Ikram R.R.
Abdul Rahim F.
Hassan N.H.
Journal Title
Journal ISSN
Volume Title
Publisher
SAGE Publications Ltd
Abstract
This study aims to investigate healthcare practitioner behaviour in adopting Health Information Systems which could affect patients� safety and quality of health. A qualitative study was conducted based on a semi-structured interview protocol on 31 medical doctors in three Malaysian government hospitals implementing the Total Hospital Information Systems. The period of study was between March and May 2015. A thematic qualitative analysis was performed on the resultant data to categorize them into relevant themes. Four themes emerged as healthcare practitioners� behaviours that influence the unsafe use of Hospital Information Systems. The themes include (1) carelessness, (2) workarounds, (3) noncompliance to procedure, and (4) copy and paste habit. By addressing these behaviours, the hospital management could further improve patient safety and the quality of patient care. � The Author(s) 2019.
Description
adult; article; drug safety; government; health care personnel; hospital information system; human; medical information system; patient care; patient safety; qualitative analysis; qualitative research; semi structured interview; patient safety; physician; public hospital; Hospital Information Systems; Hospitals, Public; Humans; Patient Safety; Physicians; Qualitative Research