Publication:
Key Determinants of Value-Based Management for ICT Project Delivery: Insights from Kansei Engineering and Emotion Research

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dc.citedby0
dc.contributor.authorHussein S.S.en_US
dc.contributor.authorRosli N.H.S.M.en_US
dc.contributor.authorAhmad A.en_US
dc.contributor.authorid57190949873en_US
dc.contributor.authorid59425871300en_US
dc.contributor.authorid59425411100en_US
dc.date.accessioned2025-03-03T07:46:07Z
dc.date.available2025-03-03T07:46:07Z
dc.date.issued2024
dc.description.abstractThis study explores the key determinants of Value-Based Management (VBM) in Information and Communication Technology (ICT) project delivery, incorporating insights from Kansei Engineering and emotion research. VBM emphasizes optimizing project outcomes to align with organizational strategic goals and stakeholder value. However, traditional approaches often overlook the emotional and psychological aspects influencing user satisfaction and project success. By integrating Kansei Engineering, which focuses on translating users? emotional responses into design elements, the study employed a qualitative method with interview sessions to collect information. Five questions were formulated based on a few relevant works of literature to obtain feedback from the targeted population and a thematic analysis was conducted to analyse the interview data. At the end of this study, the objectives of this research were achieved as the eleven key determinants of value-based management and its contribution toward the successful delivery of ICT projects respectively were identified and practical guidance to improve value-based management in ICT projects was provided. The results suggest that a holistic understanding of user emotions and their translation into project deliverables can lead to more successful and value-driven ICT projects. This study contributes to the field by bridging the gap between emotion research and value-based management, proposing practical strategies for enhancing project delivery in the ICT sector. ? The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.1007/978-981-97-9890-2_8
dc.identifier.epage103
dc.identifier.scopus2-s2.0-85210242005
dc.identifier.spage93
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85210242005&doi=10.1007%2f978-981-97-9890-2_8&partnerID=40&md5=6e028ec37b8bdd539c599de8e917d6dc
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/36959
dc.identifier.volume2313 CCIS
dc.pagecount10
dc.publisherSpringer Science and Business Media Deutschland GmbHen_US
dc.sourceScopus
dc.sourcetitleCommunications in Computer and Information Science
dc.subjectResearch and development management
dc.subjectInformation and Communication Technologies
dc.subjectInformation and communication technology project
dc.subjectKansei Engineering
dc.subjectKey determinants
dc.subjectOrganisational
dc.subjectProject delivery
dc.subjectProject outcomes
dc.subjectStrategic goals
dc.subjectTechnology programmes
dc.subjectValue-based managements
dc.subjectProject management
dc.titleKey Determinants of Value-Based Management for ICT Project Delivery: Insights from Kansei Engineering and Emotion Researchen_US
dc.typeConference paperen_US
dspace.entity.typePublication
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