Publication:
Emergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian context

dc.citedby3
dc.contributor.authorIsmail S.en_US
dc.contributor.authorAhmad M.S.en_US
dc.contributor.authorid57225447357en_US
dc.contributor.authorid56036880900en_US
dc.date.accessioned2023-12-28T06:30:16Z
dc.date.available2023-12-28T06:30:16Z
dc.date.issued2012
dc.description.abstractPersonal knowledge networks have been primarily conceived by researchers with regard to the inter-firm knowledge sources between organisations, where networks are informal and personal. Instead of looking at the organisational context, some researchers investigate the intra-firm aspects at personal level of organisational knowledge networks, where knowledge management processes start and end. In a recent study on agent-mediated personal knowledge management (PKM) processes, an interview survey has been conducted to investigate the needs of organisations in tapping the personal knowledge networks among the employees by understanding the processes of managing knowledge at personal level. It also attempts to justify the knowledge sources for agent-mediation that are not only characterised by the usual knowledge repositories and databases, but also the knowledge experts within and outside of an organisation. The survey covers two main industries in Malaysia, which are Service and Education, in which the sampling of experts for respondents is made on these two industries. This paper analyses and discusses the results of this interview survey, to contribute to the domain of agent technology in mediating the human knowledge worker's PKM processes. It then recommends future works in modelling the bottom-up approach of PKM-OKM, where personal knowledge networks manifest the organisational knowledge management with the help of software agents. � 2012 IEEE.en_US
dc.description.natureFinalen_US
dc.identifier.ArtNo6297215
dc.identifier.doi10.1109/ICCISci.2012.6297215
dc.identifier.epage78
dc.identifier.scopus2-s2.0-84867906354
dc.identifier.spage72
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84867906354&doi=10.1109%2fICCISci.2012.6297215&partnerID=40&md5=6be1f6c41b3072aa354440e6be804d5f
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/29498
dc.identifier.volume1
dc.pagecount6
dc.sourceScopus
dc.sourcetitle2012 International Conference on Computer and Information Science, ICCIS 2012 - A Conference of World Engineering, Science and Technology Congress, ESTCON 2012 - Conference Proceedings
dc.subjectknowledge management
dc.subjectorganisational knowledge management
dc.subjectpersonal
dc.subjectPersonal knowledge networks
dc.subjectsoftware agent technology
dc.subjectHuman resource management
dc.subjectInformation science
dc.subjectKnowledge management
dc.subjectSoftware agents
dc.subjectTechnology
dc.subjectAgent technology
dc.subjectBottom up approach
dc.subjectHuman knowledge
dc.subjectInterview survey
dc.subjectKnowledge experts
dc.subjectKnowledge networks
dc.subjectKnowledge repository
dc.subjectKnowledge sources
dc.subjectMalaysia
dc.subjectMalaysians
dc.subjectOrganisational knowledge
dc.subjectpersonal
dc.subjectPersonal knowledge management
dc.subjectQualitative analysis
dc.subjectSoftware agent technology
dc.subjectSurveys
dc.titleEmergence of personal knowledge networks in agent-mediated PKM processes: A qualitative analysis in Malaysian contexten_US
dc.typeConference paperen_US
dspace.entity.typePublication
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