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Readiness for shared services in higher learning institution: A pilot study

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dc.contributor.authorJais J.en_US
dc.contributor.authorNaidu P.en_US
dc.contributor.authorAsshidin N.H.N.en_US
dc.contributor.authorYusof M.en_US
dc.contributor.authorid56602524800en_US
dc.contributor.authorid57204969489en_US
dc.contributor.authorid57204971263en_US
dc.contributor.authorid57204971177en_US
dc.date.accessioned2023-05-29T06:50:32Z
dc.date.available2023-05-29T06:50:32Z
dc.date.issued2018
dc.descriptionarticle; human; job satisfaction; learning; Malaysia; organization; pilot study; quantitative analysis; work engagementen_US
dc.description.abstractShared services are known as a great catalyst to drive a positive effect on the efficiency and effectiveness of an organisation. The aim of shared services is to streamline specific services in an organisation whereas those services had previously been managed in more than one of organisation�s parts. Nevertheless, there is a limited indication of shared services in Malaysian higher institutions. Using quantitative approach, this paper describes a pilot study undertaken in higher learning institution that implements shared services initiative. The findings reveal that organisational readiness and employee engagement are positively related to employee job satisfaction in shared services implementation. Thus, organisations should diligently incorporate human resource approach in shared services planning. � 2018, Indian Journal of Public Health Research and Development. All rights reserved.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.5958/0976-5506.2018.01665.0
dc.identifier.epage1533
dc.identifier.issue11
dc.identifier.scopus2-s2.0-85058191798
dc.identifier.spage1527
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85058191798&doi=10.5958%2f0976-5506.2018.01665.0&partnerID=40&md5=0a1c83084b0a5060466841cb84c90c69
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/23619
dc.identifier.volume9
dc.publisherInstitute of Medico-Legal Publicationsen_US
dc.sourceScopus
dc.sourcetitleIndian Journal of Public Health Research and Development
dc.titleReadiness for shared services in higher learning institution: A pilot studyen_US
dc.typeArticleen_US
dspace.entity.typePublication
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