Publication:
Determining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysia

dc.contributor.authorNorhisham S.en_US
dc.contributor.authorAzlan N.N.I.M.en_US
dc.contributor.authorBakar M.F.A.en_US
dc.contributor.authorSaad N.M.en_US
dc.contributor.authorFauzi W.A.F.W.M.en_US
dc.contributor.authorMasjuki S.A.en_US
dc.contributor.authorRamli M.Z.en_US
dc.contributor.authorSamsudin S.S.en_US
dc.contributor.authorid54581400300en_US
dc.contributor.authorid57208010131en_US
dc.contributor.authorid57199742143en_US
dc.contributor.authorid56104855700en_US
dc.contributor.authorid57768690300en_US
dc.contributor.authorid57205237952en_US
dc.contributor.authorid57195984780en_US
dc.contributor.authorid57766985900en_US
dc.date.accessioned2023-05-29T09:40:29Z
dc.date.available2023-05-29T09:40:29Z
dc.date.issued2022
dc.descriptionBus transportation; Buses; Developing nations; Load factors; Malaysia; Northern peninsular malaysia; Passenger loads; Public bus; Public transportation; Quality-of-service; Social mobility; Well being; Quality of serviceen_US
dc.description.abstractOver the decade, Malaysia showed excellent improvement in upgrading social mobility as the country moving to become a developing nation. The important factor of social mobility that needs to be highlighted is transportation. Day-to-day activities require transportation to move from one place to another. Having systematic and reliable public transportation ensures the well-being and satisfaction of users. This paper proposes to determine the passenger load factor specifically for public bus transportation in Northern Peninsular Malaysia. The number of passengers and the number of seats in a bus is needed to rate the passenger load factor according to their Quality of Service (QOS) from Transit Capacity and Quality Service Manual (TCQSM) 3rd Edition. The results of passenger load factor for Kangar, Alor Setar, Georgetown, and Ipoh in Northern Peninsular Malaysia were found to be at 0.07, 0.23, 0.56, and 0.14 respectively. The capital cities investigated in this study are rated as A for their QOS except for Georgetown at B. Although the QOS rated as excellent, some aspects need to be improvised such as better on-time performance and longer duration of service hours to encourage more users of public bus transportation and eventually increase the passenger load factor. � 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.1007/978-3-030-99979-7_3
dc.identifier.epage28
dc.identifier.scopus2-s2.0-85133024585
dc.identifier.spage21
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85133024585&doi=10.1007%2f978-3-030-99979-7_3&partnerID=40&md5=78900b6b54bed932bab34e60f809adcf
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/27173
dc.identifier.volume243
dc.publisherSpringer Science and Business Media Deutschland GmbHen_US
dc.sourceScopus
dc.sourcetitleLecture Notes in Civil Engineering
dc.titleDetermining of Passenger Load Factor for Public Bus Transportation in Northern Peninsular Malaysiaen_US
dc.typeConference Paperen_US
dspace.entity.typePublication
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