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Critical success factors of IT/IS outsourcing in Malaysian public sectors

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dc.citedby1
dc.contributor.authorGhazali N.B.M.en_US
dc.contributor.authorBin Hasan Z.en_US
dc.contributor.authorid57205240764en_US
dc.contributor.authorid57205234897en_US
dc.date.accessioned2023-05-29T06:54:11Z
dc.date.available2023-05-29T06:54:11Z
dc.date.issued2018
dc.description.abstractIT/IS outsourcing has been in the IT industry for so many years. Many studies have been carried out about the success factors in IT/IS Outsourcing. However, most authors focused more on the success factors in the private sector compared to the public sector. This paper focuses on understanding the benefits and determining the critical success factors of information technology/information system (IT/IS) outsourcing in the public sector. Apart from that, the reader is also being exposed to the reasons why an organization opt for outsourcing. This paper reviews published journals and reports from various authors, focusing on the connections and similarities. It then extracts and summarize the benefits and critical success factors that organization can refer to before organization endeavors in IT/IS outsourcing activities. � 2018 Authors.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.14419/ijet.v7i4.35.22913
dc.identifier.epage577
dc.identifier.issue4
dc.identifier.scopus2-s2.0-85059245543
dc.identifier.spage573
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85059245543&doi=10.14419%2fijet.v7i4.35.22913&partnerID=40&md5=dcbb802e0246b732a003668b56c2575d
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/24005
dc.identifier.volume7
dc.publisherScience Publishing Corporation Incen_US
dc.relation.ispartofAll Open Access, Bronze
dc.sourceScopus
dc.sourcetitleInternational Journal of Engineering and Technology(UAE)
dc.titleCritical success factors of IT/IS outsourcing in Malaysian public sectorsen_US
dc.typeArticleen_US
dspace.entity.typePublication
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