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The S in Corporate Social Responsibility and Performance of the US Telecommunications Industry

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dc.citedby2
dc.contributor.authorKweh Q.L.en_US
dc.contributor.authorLu W.-M.en_US
dc.contributor.authorAzizan N.A.en_US
dc.contributor.authorWang W.-K.en_US
dc.contributor.authorid55661469500en_US
dc.contributor.authorid25625212800en_US
dc.contributor.authorid55214819000en_US
dc.contributor.authorid23096112500en_US
dc.date.accessioned2023-05-16T02:47:02Z
dc.date.available2023-05-16T02:47:02Z
dc.date.issued2014
dc.description.abstractThis paper examines the relationship between corporate social responsibility (CSR) and corporate performance. Using a two-stage approach, we first evaluate the efficiency and metafrontier framework of companies in the US telecommunications industry. In the second stage, we run ordinary least squares regression analysis to examine the relationship between CSR and corporate performance. Our first-stage findings show that the sample companies should first improve their scale inefficiencies rather than the inefficiencies in management practices. Through analysis on metatechnology ratios, we provide an insight on the potential improvement in performance caused by changes in the production environment. Our second-stage analysis shows that the social aspects of CSR have positive impacts on corporate performance. Overall, this study contributes to increased understanding of the social aspects of CSR and the performance of US telecommunications companies. © 2014 John Wiley & Sons, Ltd.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.1002/kpm.1448
dc.identifier.epage158
dc.identifier.issue3
dc.identifier.scopus2-s2.0-84906066882
dc.identifier.spage151
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84906066882&doi=10.1002%2fkpm.1448&partnerID=40&md5=4606ed8705914ea7f5185dec0471f759
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/22059
dc.identifier.volume21
dc.publisherJohn Wiley and Sons Ltden_US
dc.sourceScopus
dc.sourcetitleKnowledge and Process Management
dc.titleThe S in Corporate Social Responsibility and Performance of the US Telecommunications Industryen_US
dc.typeArticleen_US
dspace.entity.typePublication
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