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Dynamic network performance evaluation of general insurance companies: an insight into risk management committee structure

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dc.citedby7
dc.contributor.authorKuo K.-C.en_US
dc.contributor.authorKweh Q.L.en_US
dc.contributor.authorTing I.W.K.en_US
dc.contributor.authorAzizan N.A.en_US
dc.contributor.authorid56480024400en_US
dc.contributor.authorid55661469500en_US
dc.contributor.authorid57211409300en_US
dc.contributor.authorid55214819000en_US
dc.date.accessioned2023-05-29T06:38:45Z
dc.date.available2023-05-29T06:38:45Z
dc.date.issued2017
dc.description.abstractNowadays, insurance companies are operating in a challenging and borderless business world. They should focus on improving their competitive advantages to secure increased profits and reduced costs. As fundamental elements of total quality management, performance measurement and risk management play important roles in ensuring sustainable operation. This study investigates the relationship between risk management committee structure and the operating efficiency of general insurance companies operating in Malaysia for the period 2008�2013. First, this research applies the dynamic network data envelopment analysis methodology, decomposing the typical two-stage operating process of general insurance companies. That is, we estimate the marketing efficiency and profitability efficiency. We find that the sample companies have to first improve their marketing efficiency, and then proceed to improve their profitability efficiency. Second, this study applies truncated regression to test the impact of risk management committee structure on general insurers� operating efficiency. In today's business world, general life insurance companies have to manage risks well to gain a competitive advantage. � 2015 Taylor & Francis.en_US
dc.description.natureFinalen_US
dc.identifier.doi10.1080/14783363.2015.1100516
dc.identifier.epage558
dc.identifier.issue5-Jun
dc.identifier.scopus2-s2.0-84945151545
dc.identifier.spage542
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84945151545&doi=10.1080%2f14783363.2015.1100516&partnerID=40&md5=80b9dbdb7e27b29a79520f0350d944eb
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/23247
dc.identifier.volume28
dc.publisherRoutledgeen_US
dc.sourceScopus
dc.sourcetitleTotal Quality Management and Business Excellence
dc.titleDynamic network performance evaluation of general insurance companies: an insight into risk management committee structureen_US
dc.typeArticleen_US
dspace.entity.typePublication
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