Publication: The stakeholders satisfaction about the using social networks in Jordanian hospitals for knowledge sharing
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Date
2015
Authors
Bin Hj Hassan Z.
Alhalhouli Z.T.
Journal Title
Journal ISSN
Volume Title
Publisher
Institute of Electrical and Electronics Engineers Inc.
Abstract
User Satisfaction is one of the most important factors studied by many researchers to develop effective application. This paper presents the user satisfaction evaluation of social networks named as Jordanian Medical Social Network (JMSN) which was designed for staff at Jordanian hospitals. This prototype was used and designed based on the enhanced TPB model of knowledge sharing behavior. A survey was conducted with the stakeholders in the Jordanian hospitals, to get their viewpoints about their satisfaction level on JMSN. Usability and User Experience (USE) questionnaires were distributed to 172 stakeholders who used the social networks. The results from the survey indicate that the prototype achieved higher degree of satisfaction among the stakeholders. � 2014 IEEE.
Description
Hospitals; Information management; Knowledge management; Surveys; Behaviour factors; Interface designs; JMSN; Knowledge-sharing; TPB; Usability; USE; User experience; Social networking (online)