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Emergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processes

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dc.citedby14
dc.contributor.authorIsmail S.en_US
dc.contributor.authorAhmad M.S.en_US
dc.contributor.authorid57225447357en_US
dc.contributor.authorid56036880900en_US
dc.date.accessioned2023-12-28T07:05:47Z
dc.date.available2023-12-28T07:05:47Z
dc.date.issued2011
dc.description.abstractSocial intelligence has been coined by authors in many aspects, with one of them being the sociability characteristics of a software agent in performing tasks over social network. This concept has been expanded from personal knowledge management (PKM) frameworks using agent mediation, where intelligent agents are assigned with tasks to assist their human counterparts. In recent studies, PKM processes are understood to be a series of getting knowledge, analysing/understanding knowledge, sharing/publishing knowledge and connecting to others for knowledge over the Internet and social network. The critical issue of this concept involves identifying and 'locating' knowledge experts for further enlightenment of one's personal knowledge. Taking into considerations the advantages of social network and the similarities between PKM processes and Nonaka's SECI model, the emergence of social intelligence are investigated in this paper by analysing the responses from a questionnaire survey on PKM processes over the social network. This paper also discusses the limitations of this research vis-�-vis the current situation where e-mail is still seen as the only reliable way to manage personal knowledge. It then recommends future works in the realm of social intelligence, involving software agents. � 2011 IEEE.en_US
dc.description.natureFinalen_US
dc.identifier.ArtNo6122717
dc.identifier.doi10.1109/ICIMU.2011.6122717
dc.identifier.scopus2-s2.0-84856439551
dc.identifier.urihttps://www.scopus.com/inward/record.uri?eid=2-s2.0-84856439551&doi=10.1109%2fICIMU.2011.6122717&partnerID=40&md5=be670255b9d0afadbb759d39e1f9025e
dc.identifier.urihttps://irepository.uniten.edu.my/handle/123456789/29606
dc.sourceScopus
dc.sourcetitle2011 International Conference on Information Technology and Multimedia: "Ubiquitous ICT for Sustainable and Green Living", ICIM 2011
dc.subjectpersonal knowledge m anagement
dc.subjectsocial intelligence
dc.subjectsocial network
dc.subjectsoftware agent technology
dc.subjectArtificial intelligence
dc.subjectInformation technology
dc.subjectIntelligent agents
dc.subjectKnowledge management
dc.subjectSocial sciences computing
dc.subjectSurveys
dc.subjectCritical issues
dc.subjectCurrent situation
dc.subjectKnowledge experts
dc.subjectpersonal knowledge m anagement
dc.subjectQuestionnaire surveys
dc.subjectSECI model
dc.subjectSocial intelligence
dc.subjectsocial network
dc.subjectSocial Networks
dc.subjectsoftware agent technology
dc.subjectSoftware agents
dc.titleEmergence of social intelligence in social network: A quantitative analysis for agent-mediated PKM processesen_US
dc.typeConference paperen_US
dspace.entity.typePublication
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