Publication: Examining factors influencing the adoption of healthcare services in smart cities: A case study on data privacy in Oman
| dc.contributor.author | Abdullah Aslam Alzawamri | |
| dc.date.accessioned | 2025-05-19T02:24:03Z | |
| dc.date.available | 2025-05-19T02:24:03Z | |
| dc.date.issued | 2025-05-16 | |
| dc.description.abstract | Adopting Healthcare Services in Smart Cities can enhance healthcare delivery, minimise costs, and improve the quality of life for individuals. However, despite the benefits, the adoption of these services is still relatively low in many regions, including Oman, because serious concern of the smart city is how data and information protection and privacy is managed. One of the biggest challenges is privacy breaches, so, user privacy is a major concern in smart healthcare services in smart cities. Therefore, this research investigates the factors influencing healthcare services adoption in smart cities and tests the validity of the model, focusing on data and information privacy in Oman. A survey questionnaire was distributed to 341 participants, including employees who have undergone Digital Foundations for Public Services program in Oman. Data were analysed using Statistical Package for the Social Sciences (SPSS), and the Structural Equation Modelling (SEM) method was executed using AMOS 20. The research findings suggest that several factors significantly influence the intention to adopt and the actual adoption of healthcare services in smart cities in Oman. Perceived security, perceived usefulness, and perceived ease of use are the main determinants of an individuals’ intentions to adopt healthcare services. Social influence and trust in healthcare providers also significantly impacts the likelihood of adoption. On the other hand, privacy risk and information sensitivity are significant barriers to adoption, as the potential misuse of private data is a serious concern. It is found that privacy concerns is a mediating variable in the intention and adoption of healthcare services in smart cities in Oman. These results provide important insights into the adoption of healthcare services in smart cities, particularly in Oman. These findings can guide healthcare providers and other stakeholders to develop measures that will effectively address the barriers to adoption and promoting the uptake of healthcare services in smart cities, meet consumers’ demands, and provide satisfactory strategies when privacy is violated. For future studies would also be good to use qualitative methodology to closely engage with users and take their opinions, who may be experts in the field of smart cities and healthcare. | |
| dc.identifier.uri | https://irepository.uniten.edu.my/handle/123456789/37994 | |
| dc.language.iso | en | |
| dc.title | Examining factors influencing the adoption of healthcare services in smart cities: A case study on data privacy in Oman | |
| dc.type | Resource Types::text::Thesis | |
| dspace.entity.type | Publication | |
| oaire.citation.endPage | 203 | |
| oaire.citation.startPage | 1 | |
| oairecerif.author.affiliation | #PLACEHOLDER_PARENT_METADATA_VALUE# |